JP/Politikens Hus Shared Login
Your login can be used across JP/Politikens Hus’ news media and digital platforms. Below you will find frequently asked questions. If you need further assistance, please contact one of our customer service centers.
Questions and Answers
Usage
Troubleshooting
General
Usage
How do I create a JP/Politikens Hus login?
You can create a JP/Politikens Hus login by visiting one of our news media websites or digital platforms and selecting ”Log in”. From there, you will have the option to create a new login. Please note that it is not possible to create a login through the apps.
How do I sign in with my JP/Politikens Hus login?
You can sign in on all websites and apps by selecting ”Log in” and entering your email address and password.
How can I create a new password?
You can change your password by visiting one of our news media websites or digital platforms and selecting ”Log in”. From there, choose ”Forgot password”.
Your password must contain at least 6 characters and include both letters and numbers or special characters. “password” is not valid because it only contains letters, while “pwd12” is too short. Both “abc123”, “code#!”, and “#!1234” are valid because they contain a combination of numbers, letters, and special characters and are longer than 5 characters.
How can I change my email address?
You can change your email address by signing in to one of our news media websites or digital platforms. From there, go to your profile/account where you can update your information and change your email address.
How can I update my personal information?
You can update your personal information by signing in to one of our news media websites or digital platforms. From there, go to your page/profile/account where you can update your information:
How do I delete my login?
You may delete your login, but please note that your password will also be deleted, meaning you will no longer have access to subscriptions and services that require a password. Please also note that subscriptions and services are not automatically cancelled when your login is deleted. They must be cancelled separately in accordance with applicable terms and conditions.
Troubleshooting
What should I do if my account is not active?
If your account is not active, you must confirm your email address. You can do this using the link sent to you in an email with the subject line “Confirm your email”. Click the “Confirm email” link. If you cannot find the original email, you can request a new one via the “Send email again” link presented when you attempt to log in while your account is inactive.
What happens if I enter my password incorrectly?
If you enter your password incorrectly 5 times, you must reset your password by clicking “Log in” and using the “Forgot password” link.
What happens if the JP/Politikens Hus login service is unavailable?
If the login page is unavailable due to downtime or maintenance, you will receive a notification when attempting to log in. We strive to perform maintenance on IT systems during nighttime hours to minimize disruption for our users.
What should I do if my login does not work?
If your login does not work, you can find help and guidance on this page. If you need additional assistance, please contact one of our customer service centers.
General
What is a JP/Politikens Hus login?
A JP/Politikens Hus login is a secure and user-friendly personal login that can be used across JP/Politikens Hus’ news media outlets and digital platforms. In practice, this means that you only need to remember one login for these news media outlets. Your login is connected to a profile containing the personal information you provide to us, such as your email address, name, gender, date of birth, address, phone number, and similar details. When you log in, you can also view information about your subscriptions.
Where can I use my login?
Your login can be used across JP/Politikens Hus’ news media outlets, digital platforms and related apps:
How does JP/Politikens Hus handle my personal information?
How is personal information processed?
JP/Politikens Hus places great importance on ensuring that you feel safe using our digital services and other offerings. We only use your personal information in accordance with applicable data protection legislation, other relevant laws, and the consents you have provided to JP/Politikens Hus. You can read more about how we process your information in our privacy policy
What personal information is processed?
When you interact with JP/Politikens Hus’ digital services and other offerings, information about you is collected, for example when you subscribe to newsletters, create a login, complete your profile, purchase a subscription or product, or use our digital services. The information we collect can be divided into three categories:
1. Information you provide to us
2. Information related to purchases and orders
3. Information collected through the use of digital services
Why is personal information processed?
Personal information may be used for purposes such as behavior-based targeted advertising, delivering requested services/products, following up on orders, competitions and statistics, and analyzing and understanding user behavior when using JP/Politikens Hus’ digital services and other offerings.
How is personal information stored?
It is important to JP/Politikens Hus that you trust us to handle your information securely and confidentially. When you create a login, your personal information is stored for as long as it remains relevant or until you delete your account. Information related to purchases and orders is stored for future reference as long as relevant and as required under applicable regulations. JP/Politikens Hus does not encrypt stored customer information. We protect your information through access control and appropriate technical and organizational measures. Your information is stored so that only relevant employees with a legitimate business need have access.
Payments are processed through Adyen, Betalingsservice, or MobilePay. When you enter your card number, expiry date, and CVC code during payment, the transfer of this information is encrypted, ensuring a very high level of security against unauthorized access. This payment information is not stored by JP/Politikens Hus but is sent directly to the payment providers. If you have created a login, your purchases and orders are stored in your account. All information is treated confidentially.
Statistical information regarding the use of JP/Politikens Hus’ digital services is stored anonymously in our databases for an indefinite period. The data is anonymized and cannot be linked to you personally and is therefore not subject to applicable personal data regulations.
How is personal information deleted?
You can delete or update your personal information by visiting:
Which data processors do we work with?
JP/Politikens Hus works with various partners who provide services to JP/Politikens Hus. In this context, these partners act as data processors, meaning they process JP/Politikens Hus’ data on our behalf. For example, we use partners to process credit card payments. These data processors handle your information securely and confidentially and may not use your information for purposes other than providing services to JP/Politikens Hus.
How is my JP/Politikens Hus login secured?
How can you protect yourself against misuse of your login?
You are responsible for all activities carried out through your login. If someone gains access to your login credentials, this information may be used to order products or services in your name. It is therefore important to store your email address and password securely. If you suspect that your login credentials are being misused, you should change your password by accessing your account information and selecting ”Reset password”. Alternatively, you can click "Log in" and select "Forgot password", after which you will receive an email containing a link to reset your password. Passwords are stored in encrypted form and are therefore unknown and cannot be resent.
How does JP/Politikens Hus secure your login?
We secure your login by implementing appropriate technical and organizational measures. For example, we monitor login history in order to detect and prevent misuse or other unauthorized activities. This data is accessible only to employees responsible for login security.